Return & Refund Policy

  • To receive a full refund of the experience, you must cancel at least 48 hours before the start of the experience.
  • If you cancel less than 48 hours before the start of the experience, you will not receive a refund.
  • Any changes made less than 48 hours before the start of the experience will not be accepted.
  • The cut-off time is based on the local time at the location where the experience takes place.
  • The weather must be fine for this experience to take place. If cancelled due to bad weather conditions, you will be offered another date or a full refund.
  • Please arrive 30 minutes before the tour starts. In case of late arrival, the booking fee will be forfeited.
  • Route Mallorca reserves the right to change or cancel the timetables and excursions.
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